Top Five Reasons Why our Customers Choose Us
The best source of business is the referrals we receive form our customers. So why do people choose The Expert Insurance Group for their Insurance cover?
- We are push button free! Our phone is always answered by a real person. We know you want to talk to us, so you’ll get straight through to an adviser. If you prefer to speak to a person instead of listening to a machine, then you should be dealing with us.
- Insurance is complicated. We are happy to take the time to explain your cover to you so you can really understand what you are buying. We invest heavily in developing our staff so you can be confident that you are getting the right advice when you call. All of our staff (including our support and accounts team) are required to achieve the Chartered Insurance Institute Cert CII Qualification.
- Your time is precious. We understand that you want a policy that provides comprehensive protection at the best price. We do the hard work, so you don’t have to. We are an independent whole of market broker. You can be confident that we will find the best policy for you and provide you with the best advice.
- We don’t charge fees, if you decide not to use us, we won’t charge you.
- Added value. We give great advice – if you buy a policy from us and need help understanding the insurance cover that your customers want you to buy or in checking that your suppliers or subcontractors have in place policies that are adequate to protect you, we can help. Our checking service is free to all customers.